Customer Service Associate (CSA) – Sturgis, MI Michigan

The Customer Service Associate is a responsible for providing customer service to all GT Independence stakeholders including consumers, their employees and agency personnel. The Customer Service Associate anticipates and resolves customer issues. Responsibilities and Duties: Communicate with consumers, employees and the agencies with which GT Independence holds a contract. Update records continually as new information…

Eligibility Specialist – Sturgis, MI Michigan

The Eligibility Specialist is an employee of GT Independence who uses various administrative skills to ensure all miscellaneous documentation, training, and subsequent background checks are completed for the unit. The Eligibility Specialist is responsible for keeping all documentation compliant with agencies of which the company holds a contract. RESPONSIBILITIES AND DUTIES Complete subsequent criminal background…

Operations Manager – Sturgis, MI Michigan

As we continue to expand nationally we are seeking a talented leader for our Operations Manager position. This individual manages the operational unit in order to assist and support real-time operations and facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment. Responsibilities and Duties include: Develops staff in…

Billing Specialist – Sturgis, MI Michigan

The Billing Specialist performs various accounting/administrative tasks involved with providing fiduciary and customer services to GT Independence clients. Responsibilities and Duties: Preparation of billings to the agencies with which GT Independence has a contract. Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports. Prepare…

Infrastructure Technician – Sturgis, MI Michigan

The Infrastructure Technician works within the IT team to implement and support the infrastructure solutions in Sturgis and remote sites. This position is relied upon to expand and improve the network, resolve issues and help GT employees each and every day. RESPONSIBILITIES AND DUTIES Serve as first point of contact between end-users and IT staff…