Community Navigator Services provide support to participants and planning teams that assist participants in developing social networks and connections within local communities. The purpose of this service is to promote self-determination, increase independence and enhance the participant’s ability to interact with and contribute to his or her local community. Community Navigator Services emphasize, promote and coordinate the use of natural (unpaid) supports to address the participant’s needs in addition to paid services. Under the Agency with Choice and Employer of Record Model, Community Navigators also support participants, representatives, and Managing Employers who direct their own waiver services by providing direct assistance in their participant direction responsibilities. Community Navigator Services are intermittent and fade as community connections develop and skills increase in participant direction.
RESPONSIBILITIES AND DUTIES
- Assist in forming and sustaining a full range of relationships with natural and community supports that allows the participant meaningful community integration and inclusion.
- Support the participant in developing social networks with community organizations to increase the participant’s opportunity to expand valued social relationships.
- Assist in locating and accessing non-Medicaid community supports and resources that are related to achieving Individual Support Plan (ISP) outcomes: this includes social and educational resources, as well as natural supports.
- Provide instruction and counseling which guides the participant in problem solving and decision making.
- Advocate and collaborate with other individuals and organizations on behalf of the participant.
- Support the person in implementing plans of any type (IEP, ISP, or service plan, etc.)
- Provide guidance with the management of the individual & Family directed budget (Agency With Choice and Employer of Record Model).
- Coordinate services with the financial Support Services provider, if the individual is self-directing services under the Employer of Record Model, including guidance on use of the Individual and Family Directed (Participant-Directed Budget) (Employer of Record Model).
- Provide information on recruiting, hiring, managing, training, evaluating, and changing support staff, if the participant is self-directing services (Agency With Choice and Employer of Record Models).
- Assist with understanding staff financial forms, qualifications and record keeping requirements, if the participant is self-directing services (AWC and EOR Model)
- Provide on-going information to assure that participants and their families/representatives understand the responsibilities involved with participant direction, including reporting on expenditures and other relevant information and training (Agency with Choice and Employer of Record Models).
- Coordinate services with Agency with Choice if the participant is directing services under the Agency with Choice Model.
- Inform and coordinate community resources including coordination among primary, preventative and chronic care providers.
- Assist in locating options for renting or purchasing a personal residence, assist with purchasing furnishings for the personal residence.
High school diploma or high school equivalency (GED)
EXPERIENCE AND QUALIFICATIONS
- Strong desire to help individuals live a life of their choosing.
- Strong networking skills; knowledge of the local community; ability to connect people to community resources.
- Ability to complete required documentation, service notes grids, incident reports and time sheets
- Qualified in CPR and First Aid, or able to complete CPR and First Aid training