May 3, 2021
The California Department of Developmental Services (DDS) website is designed to serve Californians with developmental disabilities. The site includes information about California’s Self-Determination Program. It will help you identify the right program for you or your loved one.
Below are links to important parts of the DDS website. These pages have information about self-directing your long-term support and services. They will also help you get the most out of the programs you choose.
- Self-Determination Program (www.dds.ca.gov/initiatives/sdp): This page has a summary of California’s Self-Determination Program. The site includes video interviews about the benefits. It also links to other resources that could be helpful.
- Contact Us (www.dds.ca.gov/general/contact-us): On this page, you can find information on how to report a concern. You may also ask for public records or for help on technical issues.
- Appeals & Complaints (www.dds.ca.gov/general/appeals-complaints-comments): If you would like to file a complaint or appeal to DDS, this is the place to go. This link is for consumers, families, vendors and providers.
- Consumer Complaint & Appeal Processes (www.dds.ca.gov/wp-content/uploads/2019/03/CC_CCAProcessPamphlet_20190318.pdf): Do you have an issue that could be a complaint or an appeal? This brochure will help you understand your rights as a participant. It tells you how to file a complaint. It also explains what to expect in the investigation and appeals process. Finally, you can find the forms you will need to fill out to get an appeal or fair hearing.
Procesos de Quejas y Apelaciones para el Cosumidor (www.dds.ca.gov/wp-content/uploads/2019/03/CC_CCAProcessPamphletSpanish_20190318.pdf): ¿No está seguro de si su situación califica como queja o apelación? Este folleto le ayudará a comprender sus derechos como participante. Define el proceso de presentación de una queja. También lo lleva a través del proceso de investigación y apelaciones. Más allá de las pautas, puede encontrar los formularios que deberá completar para solicitar una apelación o una audiencia imparcial.
For more information about what the DDS can do for you, please check out the website today.