About Us

Who is GT Independence?

Built by a family, for families.

Our company has roots like any other. We started from one family’s question: Why?

The Carmichael family looked at traditional care facilities for their son (and brother). They came away with questions: Why can’t people with disabilities live the lives they choose? Why can’t they stay in their own homes and communities?

This question turned into an idea. And this idea became a mission. The mission grew, branching out into a company—GT Independence—that serves tens of thousands of people across the United States.

Run by people with disabilities. For people with disabilities.

Today, GT is filled with people of all ages, backgrounds, and abilities. We work together to serve the people in our communities.

We are what is called a financial management service (FMS) company. Every day, we help to manage the paperwork and the details that let people self-direct their care and support. But we don’t stop there. At GT, our goal is for every person to have the choice to self-direct.

We are advocates—for you, and for all of us.

Why We Exist

To help people live a life of their choosing regardless of age or ability.

At GT’s Core

We have a set of beliefs that guide everything we do. They remind us of who we serve and why. We are excited about these values and share them every day. Above all, we value our ability to serve and support people in their community.

  • Self-Determination

    Everyone should have a choice in how they live their lives. And everyone should be free to decide who provides their care and support.

  • Integrity

    We take our responsibilities seriously. We do what we say we will do. And we always try to do the right thing.

  • Community

    Having friends and being with people we trust is good for us. It helps individuals of any age or ability feel safe and happy.

  • Professionalism

    We aim high in everything we do. We always work together to find ways to get better, to be flexible, and to be there for the people we serve.

  • Respect

    Everyone should be heard. We listen carefully and give our full attention to any problems or concerns.

  • Excellence

    We are always searching for better ways to do our work. We think about how we do things now and how we can make changes to keep improving.

Leadership

John Carmichael

Chief Executive Officer, GT Independence

John co-founded GT Independence in 2004 as part of a life-long mission to make it easier for people of all ages and abilities to lead independent lives. During John’s younger years, he and his family helped his older brother Ben, who has an intellectual disability, live in his own home with support staff. Today, GT provides industry-leading self-direction tools, resources and financial management services to assist thousands of people in living the live they choose.

John is a frequent public speaker and an advocate for the importance of self-determination. He often challenges organizations in the field to reach higher and do more to make self-determination possible for anyone.

John is brother to Dan Carmichael, who is married to Holly Carmichael.

Holly Carmichael

Chief Operating Officer, GT Independence

Holly focuses on leading the operations and customer service teams at GT, and she takes pride in GT’s consistent, industry-leading customer satisfaction ratings.

All her life, Holly has been an advocate for self-determination. She is dedicated to ensuring inclusion and to helping people live life fully, no matter their age or ability. She regularly presents at conferences, and she collaborates with policymakers and health care leaders to explore how to improve supports and outcomes for people with disabilities and long-term care needs.

Holly is co-host of the Disability Garrison Podcast. She is married to Dan Carmichael, brother of John Carmichael.

Michael Murray

Chief Relationship Officer, GT Independence

A passionate advocate for people with disabilities, Michael is GT’s Chief Relationship Officer. His multifaceted role involves business development, government relations, marketing, innovation, and corporate social responsibility.

Michael’s career has centered on disability inclusion, particularly at the federal level. At the U.S. Department of Labor and the U.S. Office of Personnel Management, he worked with diverse businesses, communities, and government offices to increase the hiring of people with disabilities.

Michael is co-host of the Disability Garrison Podcast.

Patrick Hoelscher

Chief Information Officer, GT Independence

Patrick thrives on connecting his passion for technology with his mission to serve others.

Patrick has expanded and optimized GT’s technology and systems to provide the highest levels of customer satisfaction. In 2021, Patrick led the company to achieve HITRUST Certification. The recognition is the healthcare industry’s gold standard for security and data protection.

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