Office Locations

GT Independence Headquarters — 215 Broadus St, Sturgis, MI 49091

GT Independence North Carolina Office (Satellite Location) — 4000 Wake Forest Rd, Raleigh, NC 27609

GT IRIS Wisconsin Office (Satellite Location) — 5150 N. Port Washington Rd., Ste 102, Milwaukee, WI 53217

GT Wisconsin Office (Satellite Location) — 101 W. Main St., Ashland, WI 54806

Phone Number

Main: 269-651-4500
Toll Free Customer Service: 1-877-659-4500

Fax

Customer Service Fax: 1-888-972-3891
Timesheet Fax: 1-855-329-8648

Email

customerservice@gtindependence.com

Holiday Hours

Happy holidays from the GT team! Thanks for partnering with us as your FMS provider this year. Over the holidays, our hours shift slightly so our customer service team can spend time with their families.

Holiday Closures

  • Thursday, November 26, 2020
  • Friday, November 27, 2020
  • Thursday, December 24, 2020
  • Friday, December 25, 2020
  • Friday, January 1, 2021

Contact Us

Fields marked with an * are required.

Grievance Form

You may file a grievance form if you believe GT Independence has failed to provide services because of discrimination. You may also file a grievance form if you have not been able to resolve an issue by contacting Customer Service.

This includes discrimination on the basis of:

  • Race
  • Color
  • Sex
  • Sexual orientation
  • Gender
  • Gender identity or expression
  • Ancestry
  • Place of birth
  • HIV status
Grievance Form
  • National origin
  • Religious/spiritual beliefs
  • Marital status
  • Age
  • Language
  • Socioeconomic status
  • Physical or mental disability
  • Protected veteran status or obligation for service in the armed forces

Reporting Fraud, Waste, and Abuse

To report suspected Fraud, Waste, and Abuse please call 1.877.659.4500 and follow the automated prompts to submit an anonymous tip.

Reporting in California

California Department of Developmental Services
Telephone number: (916) 654-1987
TTY: (916) 654-2054

North Carolina

After-Hours / Crisis Phone Number: 1-919-219-4479