Effective Date: January 1, 2020
GT Independence collects information in order to deliver the products and services you request. We also collect it to improve your experience as our customer and to support how we do business.
GT Independence may collect the following categories of personal information from you. Please note that we may not collect all categories about every individual:
Information we collect about you is either provided to GT Independence by you or third parties. For example, beneficiaries and caregivers provide us with information falling under many of the categories listed above when you become a beneficiary or caregiver. We also receive certain categories of information from you or third parties such as regional centers and companies that conduct background checks in order to help us deliver services, detect fraud, and maintain the security of our beneficiaries and caregivers.
GT Independence may collect personal information using the following methods. Please note that we may not collect information about every individual from each source:
GT Independence uses personal information to provide the services we offer. For example, we use it to enable a beneficiary to become a sole proprietor, consider an individual for employment, or to enable a caregiver to work as an employee of a beneficiary. We may also use personal information to support our business functions, market our products and services, prevent fraud, and maintain the security of our beneficiaries and caregivers.
Some additional examples include:
We may combine personal and non-personal information collected.
The Categories of Third Parties with Whom, and Purposes for Which, We Share Personal Information
Categories of personal information that we collect may be shared in limited circumstances with third parties, including our corporate family, subsidiaries, and affiliates for business purposes.
Please note that we do not sell your personal information.
We may share personal information with the following categories of third parties:
We may share personal information with third parties for the following purposes:
You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you.
Please note that the CCPA limits our ability to provide you with the requested information only upon receipt of a verifiable consumer request from you, or a person registered with the Secretary of State that is authorized by you to act on your behalf.
When we receive a verifiable consumer request from you to access personal information, we will promptly take steps to disclose and deliver, free of charge to you, the personal information required by the CCPA.
We may choose to deliver the information by mail or electronically. If we are delivering the information electronically, the information will be in a portable and, to the extent technically feasible, readily useable format that allows you to transmit this information to another entity without hindrance.
Pursuant to the CCPA, we may provide you with personal information at any time, but we are not required to provide that information to you more than twice in a 12-month period.
Please note that the CCPA does not require us to retain any personal information collected for a single, one-time transaction, if that information is not sold or retained by us. It also does not require us to reidentify or otherwise link information that is not maintained in a manner that would be considered personal information.
You may take advantage of the following designated methods for submitting requests concerning your personal information:
A verifiable consumer request means a request that is made by:
and that the business can reasonably verify under the law to be the consumer about whom the business has collected personal information.
Please be aware that after we receive a verifiable consumer request from you, we will take steps to determine whether the request being made is a verifiable consumer request. In light of the nature of the personal information requested, we will require authentication of your identity. However, you are not required to create an account with us in order to make a verifiable consumer request. In order to verify your request, we may request information from you to that we have previously collected. We make our best efforts not to collect any additional information from you that we have not previously collected.
Pursuant to the CCPA, and for your security, we will not provide information in response to a consumer request if we cannot verify that the consumer making the request is the consumer about whom the business has collected information or is a person authorized by the consumer to act on such consumer’s behalf.
Once we receive a verifiable consumer request from you, we will disclose and deliver the required information to you free of charge within 45 days. It may be necessary for us to extend the time period to provide you with the required information by an additional 45 days. If that is the case, we will provide you with notice of the extension.
The CCPA provides that our disclosure shall cover the 12-month period preceding our receipt of your verifiable consumer request. We will make the required disclosure in writing and it will be delivered through your account with us, if you maintain an account with us. We may also make the required disclosure in writing and delivered by mail or electronically if you do not maintain an account with us.
You have the right to request that we delete any personal information about you that we have collected from you.
After we receive a verifiable consumer request from you to delete your personal information, we will delete your personal information from our records in accordance with the CCPA. We will also direct any applicable service providers to delete your personal information from their records.
Please note that the CCPA limits our obligation to comply with your request to delete your personal information if your personal information is necessary in order to:
The CCPA provides consumers with the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information. The CCPA refers to this right as the right to opt-out. Please note that we do not sell your personal information, so the right to opt-out does not apply to our business relationship.
The CCPA also provides that a business shall not sell the personal information of consumers if:
The CCPA refers to this right as the “right to opt-in.” Please note that this website and the services we provide are intended for audiences and consumers at least 18 years old. We do not knowingly collect or disclose any personal information from anyone under the age of 18. GT Independence reserves the right to delete from its records any such information provided to us. Accordingly, because we do not knowingly collect or sell personal information of consumers that are the subject of the right to opt-in, the right to opt-in is not applicable.
The CCPA does not restrict a business’ ability to:
Please further note that the CCPA does not currently apply in all respects to personal information that we collect from a person in the course of the person acting as a job applicant, employee, owner, director, officer, or contractor of GT Independence to the extent that the person’s personal information is collected and used by us solely within the context of the person’s role, or former role, as a job applicant, employee, owner, director, officer, or a contractor of GT Independence. The CCPA also does not apply to personal information that we collect that constitutes emergency contact information of a person acting in any of the aforementioned roles to the extent that the personal information is collected and used solely within the context of having an emergency contact on file. Lastly, the CCPA does not apply to personal information that is necessary for us to retain in order to administer benefits relating to a person’s capacity in any of the aforementioned roles to the extent that the personal information is collected and used by GT Independence solely within the context of administering those benefits.
GT Independence does not share your personal information with non-affiliated third parties for their own marketing use.
215 Broadus Street
Sturgis, MI 49091
Main Phone: 269-651-4500
Toll Free Customer Service: 1-877-659-4500
Last Updated: October 28, 2020