How do I enroll with GT Independence?
GT Independence has three ways to get you enrolled. You can self-enroll, enroll virtually, or enroll in person. To self-enroll, simply click the custom link sent to you via email from gtenroll@gtindependence.com. GT Independence will provide support to help walk you through the enrollment process. Virtual or face-to-face meeting appointments will be set up for people needing more support.
When can I enroll with GT Independence?
You can enroll between January 1, 2024, and March 23, 2024. Enrollment must be complete by March 23.
How long will it take to enroll with GT Independence?
GT Independence will provide steps to help you to enroll. Please plan to spend 30-60 minutes to get set up.
How will I enroll with GT Independence?
GT Independence has three ways to get you enrolled with GT Independence.
The first option is self-service enrollment. You will receive a welcome email with a link to your personal GT Enroll packet. Embedded videos and descriptive narrative guide you through pre-populated forms to review and update, and customer support, webinars, and town halls are available for additional direction. You can complete the enrollment process at your own pace. You can start, save and come back later to complete your enrollment paperwork.
The second option will be to take part in a virtual enrollment meeting, led by a GT Enrollment Specialist over Microsoft Teams. Virtual enrollment meetings will be available in February and March.
Finally, face-to-face meetings will be arranged for people in March who have not yet completed enrollment and need additional support.
Who needs to complete enrollment documents?
The Participant receiving services, their guardian or representative (if applicable), and your employees and/or vendor providers will need to enroll.
When should I complete my enrollment?
Please enroll as soon as you can. If you enroll early, there is more time to make sure all forms are complete and correct. It will also help ensure that payments go to your employees on time and in full.
What is the deadline to enroll?
Your enrollment must be complete by March 23, 2024.
How can I prepare for the enrollment?
Participnts will need to gather required documents for enrollment including:
- Date of birth, Social Security number, and if applicable, POA or guardianship documents
Your employees will need to have:
- Identification Documents (e.g. Driver’s License and Social Security Card)
- Direct Deposit Information (e.g. bank routing and account number)
If you do not have your information or need to pause the enrollment, you can go back to the link and begin where you left off.
Your employee does not need to be present for you to complete self-service enrollment. If you take part in a virtual or in-person enrollment, your employee should attend.
What if I don’t enroll?
On March 24, 2024, all Department of Aging and Disability Services (ADS), Department of Social Services (DSS) and Department of Developmental Services (DDS) consumers will transition to GT Independence. It is important that all participants and employees work with GT Independence to complete all required enrollment forms by March 23 to avoid any interruption in employee pay.
How will GT Independence contact me?
GT Independence is contacting employers, providers, and agency partners now. GT Independence will be helping people to enroll and complete forms and paperwork. Please look for a letter in the mail and emails from customerservice@gtindependence.com or gtenroll@gtindependence.com. Be sure to check your spam and junk folders.
