Provider Credentialing

Credentialing for Medicaid Providers in Connecticut

Medicaid providers offer valuable services to participants who need them. Participants who go through the Department of Social Services (DSS) know that their providers are well qualified. That’s because DSS requires many of their providers to be credentialed.

GT Independence now verifies provider agency qualifications for DSS. We do this through our credentialing process for Medicaid providers who are paid directly by the state through claims submitted in Gainwell. We review agencies that provide services under the following programs:

  • CT Acquired Brain Injury (ABI) Waiver
  • CT ABI II Waiver
  • CT HCBS for Elders Waiver (CHCPE)
  • CT Personal Care Assistance Waiver
  • CT Home and Community Supports Waiver for Persons with Autism
  • CT Community First Choice (CFC)

The credentialing process starts with an application and supporting documents.

Ready to begin?

To begin the credentialing process, email GT Independence at providercredentialing@gtsd.org to ask for an application.

Before filling out the application, collect all provider information, including:

  • Name and contact information
  • AVRS ID (if applicable)
  • Tax Identification Number or Social Security number
  • Licensed site addresses with licensing numbers and expiration dates
  • Unlicensed site addresses
  • Ownership information

You’ll also need supporting documents to help fill out the application. More information about supporting documents and credentialing requirements are available here. The completed application and all supporting documents should be emailed to providercredentialing@gtsd.org.

Need more information about how provider credentialing works?

You can contact our credentialing team at providercredentialing@gtsd.org or call 877.659.4500.

Looking to provide ILST or RA Services?

Before you can provide Independent Living Skills Training (ILST) or Recovery Assistant (RA) services through the CT Department of Social Services (DSS) ABI waiver(s), you must complete DSS-approved ABI provider training. If you are a direct hire employee working for a participant, or if you work for a credentialed provider agency, you can take this training through GT Independence.

To request access to training materials, please email providercredentialing@gtsd.org and include your name, contact information, and the name of your credentialed provider agency (if applicable).

Looking to provide Support and Planning Coach Services?

Each prospective Support and Planning Coach must complete required Person-Centered Training and EVV Training before they can begin providing services.

To request access to EVV training materials, please email providercredentialing@gtsd.org and include your name, contact information, and the name of your credentialed provider agency (if applicable).

Need more information about how ABI Services or Support and Planning Coach Services Work?

Contact our credentialing team at providercredentialing@gtsd.org or call 877.659.4500.